A lot of small business owners, however, are very new to remote work and to the role of a remote project coordinator. We have chosen the best tips from successful businesses that will help your organization work more efficiently.

Tips from Automattic

This is one of the pioneers in remote program management. They developed WordPress.com and related products and services for WordPress users. The company staff includes 400 people who work in 40 countries. Automattic has no office and does not use email.


Instead of email, the company uses chat and a P2 internal blog, which has its own version of Google Alerts. This helps employees get the necessary information without having to read through everything at once.

Secrets of successful project team management from Automattic:

  • employees are provided with the best equipment for their work;
  • a scholarship is given to improve home offices;
  • employees have the opportunity to meet wherever they want;
  • the whole team regularly gathers for a "big meeting" in a specific venue;
  • employees can work on a personal schedule.


Buffer provides 24/7 user support due to the dispersion of teams across different time zones.


Employees from all parts of the world receive all the necessary tools and resources that ensure their work stays successful and productive. This includes laptops, Kindle devices and software such as Speak.io for video conferencing, Timezone.io for understanding where and when colleagues are located, and Hipchat for regular communication.

Buffer also has an open salary structure, which depends on the location of the employee and corresponds to the cost of living in a particular city or country.

Five remote work and project management tips from a Buffer representative:

  • use adblocking so that nothing distracts you;
  • save interesting articles in Pocket to read later;
  • use Feedly and Buffer to inform employees;
  • never stop learning (listen to audiobooks and watch video tutorials);
  • get plenty of exercise.

Tips from Zapier

Zapier is a company that connects your applications and automated tasks, and it has published a remote work guide.


The basis of remote work in Zapier is communication tools. Each new employee is given a list of tools, for example:

  • Slack for chatting;
  • Trello to discuss blog entries (read our full guide to Trello for remote teams);
  • Google Docs for meeting notes;
  • Google Calendar for schedules and vacation tracking;
  • Async - the corporate blog;
  • Email for daily reports, announcements, news, and questions.

Like all leading remote teams, the Zapier team goes on joint holidays regularly.

Tips from Groove

The company believes that the success of a remote team does not depend on tools but on the principles and vision of corporate culture.


The secret to Groove’s success lies in hiring those people who work well remotely. Groove chooses those people who:

  • have already worked remotely or had their own small business;
  • can independently make decisions and allocate their resources;
  • have excellent communication skills.

The company also carries out daily Slack meetings, at which everyone shares what they worked on during the day, and regular video conferences.

Communication is important in every team (photo: Mimi Thian, Unsplash)

Tips from Basecamp

This company knows everything there is to know about remote work! They even published two books on this subject: Remote and Rework. Basecamp's approach is that with the help of the remote approach, they want to make a better life, not better work.


In the book Remote, the importance of routine is underlined. It is better to change from pajamas to other clothes in the morning, and if you equip part of your house for a workplace, this will help you create a better divide between work and the rest of your life.

Talking about motivation, the company believes it is very important to give employees the opportunity to work on what they like most, with those they want to work with.

Tips from Baremetrics

Like Groove, Baremetrics tries to hire people who already have experience with similar jobs. The company gives priority to those candidates who have a hobby that is not related to their main job - this helps to avoid burnout.


Baremetrics also encourages employees to take care of themselves and advises the following:

  • choose hours of work and work strictly at this time;
  • in the process, take breaks to exercise;
  • don’t spend the entire time sitting;
  • eat healthy food;
  • take breaks as often as possible.

Tips from Treehouse

The team includes over 100 remote employees and remote project managers who work 4 days a week.


The basis of Treehouse’s success is the formation of employee loyalty and trust. The company offers employees favorable working conditions, including insurance, paid holidays, 4-day working week, and free meals.

Tips from InVision


This is another company whose employees work in different countries. Like many other companies on this list, InVision considers communication to be one of its top priorities. According to the company, switching to Slack has improved communication within the team and made it more transparent.

Tips from Help Scout

Help Scout is a leader in user support. They have a blog where you can find a lot of tips regarding remote teamwork.


One of the company's rules is to help new employees adapt. For this purpose, they appoint a more experienced employee who:

  • checks how the new employee is doing;
  • shares stories about a joint holiday;
  • shares unspoken company rules (for example, the difference between #general and #offtopic channels in Slack);
  • advises on what issues should be addressed first.

This is necessary because, unlike regular work where a new employee interacts with a large number of people starting from day one, the employee working remotely does not have the opportunity to learn many things from direct communication.

Tips from CloudPeeps

CloudPeeps also works remotely. The company uses Github and Trello to manage workflows, and Asana to manage tasks. For communication on general issues, as well as for discussing various topics not related to work, the company, like many others, uses Slack.


Besides, the employees meet weekly in Google Hangouts, where they discuss plans and tasks for the week. And the company also organizes in-person meetings - not only to see each other but also for joint work on large projects that require intensive brainstorming.


According to research, every fourth employee will be working remotely by 2022, and good collaboration is essential. Tips from the leading remote teams will be useful to any team that follows modern business trends. Additionally, these companies, having found success, have a lot to teach project managers for any organization.

Talk to us, if you have a major project for which you need the best possible development team, or you want to scale your organization efficiently.